Description
By (author) Gaylor Linda J.
:
Learn more effectively with a wealth of interactive exercises for practice, reinforcement, and recall! An indispensable companion to the textbook, the Student Workbook for The Administrative Dental Assistant, 6th Edition combines the key objectives and content of the book with challenging exercises – putting the information you need into a practical context. Separated by chapter for easy correlation to the text, the workbook contains chapter summaries; learning objectives; short-answer, matching, multiple-choice, and/or fill-in-the-blank questions; case scenarios followed by critical thinking questions; and fun puzzles to reinforce key terminology. The Dentrix Learning Edition practice management software, combined with original exercises in the workbook, help you learn to use the software and prepare for your career. New content covers navigating dental office technology, communication and social media, and more. Case studies provide patient information that students will use to create electronic health records so they can practice what they have learned. Exercises are flexible and can be completed with Dentrix Learning Edition, adapted to be used with most practice management software, or completed using the patient paperwork provided. Correlation with the textbook enables students to follow along at every step to ensure their comprehension before moving forward.Review questions, exercises, and puzzles reinforce learning and offer students a myriad of opportunities for self-assessment. NEW! Content addresses managing a dental office during national and worldwide public health emergencies, such as the COVID-19 pandemic, and includes updated information on digital office systems. NEW! Enhanced coverage of bookkeeping and financial problem-solving skills is added. NEW! Additional practice management exercises work in conjunction with the newest version of Dentrix Learning Edition based on Dentrix G7.3 to help students experience what it is like to work with dental practice management software.
Table of contents:
Part One Introduction to the Dental Profession1 Orientation to the Dental Profession2 Dental BasicsPart Two Communication Skills: Principles and Practices3 Communication Skills and Tools4 Written Correspondence and Electronic Communication5 Patient Relations6 Dental Healthcare Team CommunicationsPart Three Managing Dental Office Systems7 Computerized Dental Practice8 Patient Clinical Records9 Information Management and Security10 Dental Patient Scheduling11 Continuing Care Program (Recall or Re-Care Systems)12 Inventory Management13 Office EquipmentPart Four Managing Dental Office Finances14 Financial Arrangement and Collection Procedures15 Dental Benefit Plan Processing16 Bookkeeping Procedures: Accounts Payable17 Bookkeeping Procedures: Accounts ReceivablePart Five Managing Your Career18 Employment StrategiesAppendix: Patient Paperwork
Biographical note:
Linda Gaylor holds a Bachelor of Science degree in Public Administration with a minor in Organizational Management, and a Master of Education degree in Educational Management. Linda worked in private practice as an administrative assistant, office manager, and RDA for more than 20 years, and also taught for 15 years to prepare students for careers in all areas of dental assisting. Linda is retired, but has continued to expand her dental assisting skills by staying up-to-date with current trends and practices and has formed a consulting group to provide assistance in curriculum development and dental practice management.
Endorsement:
Reinforce your mastery of the knowledge and skills needed to succeed as an administrative dental assistant
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